Effective Date: May 18, 2026 · StoryRadar LLC
Effective Date: May 18, 2026
Company: StoryRadar LLC, Antares Group, Tropica Marketing LLC ("StoryRadar," "Company," "we," "us," or "our")
Address: 7220 E MAYO BLVD, Unit 5009, Scottsdale AZ 85255
Contact: jacks@storyradar.io
These Terms of Service (the "Terms") form a binding agreement between StoryRadar LLC and any individual or entity ("Subscriber," "Agency," "Operator," "Client," "you," or "your") that accesses storyradar.io, the StoryRadar platform, related portals, or any associated services, content, or programs. By creating an account, accessing the platform, paying any invoice, signing an order form, or clicking to accept these Terms, you agree to be bound by them. If you do not agree, do not access or use any part of the Services.
Important Notice. These Terms include: (i) a complete disclaimer and waiver of liability and damages; (ii) a binding arbitration agreement, class action waiver, and jury trial waiver; (iii) a strict no-results-guarantee provision; (iv) a 7-day pre-onboarding refund window with no refunds thereafter; and (v) specific disclosures, assumption-of-risk, release, and indemnification provisions relating to use of third-party social media platforms and so-called "black hat" or high-risk tactics that may violate those platforms' terms and result in account restrictions, suspensions, or terminations. Read carefully before agreeing.
"Services" means, collectively, the StoryRadar software platform, the agency and white-label deployment of that platform, the AGX accelerator program, and any related websites, dashboards, portals, training, coaching, fulfillment infrastructure, cold email infrastructure, funnels, video sales letters, templates, content, and support provided by StoryRadar.
"Platform" means the StoryRadar web-based Instagram automation software and dashboard.
"Subscriber" means any individual or entity that has access to the Platform or any other Service, whether on a direct, agency, or end-client basis.
"Agency" or "Operator" means a Subscriber that uses StoryRadar to deliver services to its own end clients, including under white-label arrangements.
"End Client" means any individual or entity whose Instagram or other social media account is connected to the Platform by an Agency or Operator.
"AGX" or "AGX Program" means the StoryRadar agency accelerator program, including its onboarding sequence, coaching, fulfillment infrastructure, community access, certification testing, and ongoing operations support.
"Third-Party Platform" means any social media network, messaging service, advertising network, payment processor, email or SMS provider, hosting provider, domain provider, CRM, or other third-party system through which or against which the Services operate.
"High-Risk Tactics" has the meaning given in Section 9.
"SOW" means any statement of work, order form, proposal, agency agreement, AGX enrollment agreement, or other written or electronic agreement between you and StoryRadar that references or supplements these Terms.
2.1 The Platform. StoryRadar is a web-based software service designed to assist Instagram account growth and engagement through automated and semi-automated interactions, which may include mass story viewing, likes, AI-assisted comments, and direct message workflows. The Platform is configured on a per-account basis by StoryRadar's team using information provided by you and/or your End Clients.
2.2 Agency and White-Label Deployment. Agencies may deploy the Platform under their own brand. White-labeled login links and dashboards may be issued to End Clients so that End Clients interact with the Agency's brand rather than the StoryRadar brand. This arrangement is governed by Section 12.
2.3 AGX Accelerator Program. StoryRadar offers AGX, a paid accelerator program for Agencies and aspiring agency operators. AGX includes onboarding, video sales letter and funnel buildout, cold email infrastructure setup and management (subject to thresholds), one-on-one sales coaching, weekly training, in-person seminars, community access, certification testing, and ongoing operations support. AGX is governed by Section 13 and any AGX enrollment agreement signed by the parties.
2.4 Scope of Provision. All Services are provided on a non-exclusive basis. StoryRadar does not grant geographic, vertical, or category exclusivity to any Subscriber unless expressly agreed in a signed SOW.
2.5 SOW Controls Where Conflicting. Where a signed SOW or AGX enrollment agreement conflicts with these Terms, the signed SOW controls solely with respect to the Services covered by that SOW. In all other respects, these Terms control.
3.1 You represent that you are at least eighteen (18) years of age, have the legal capacity and authority to enter into these Terms on behalf of yourself or the entity you represent, and that all information you provide to StoryRadar is accurate, current, and complete.
3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account, whether or not authorized by you.
3.3 StoryRadar may refuse, suspend, or terminate any account or application in its sole discretion, including without limitation in response to suspected violations of these Terms, suspected fraud, suspected violation of Third-Party Platform terms, non-payment, or for any other reason permitted by law.
4.1 StoryRadar is an independent third-party software service. StoryRadar is not affiliated with, endorsed by, sponsored by, certified by, or in any way officially connected to Instagram, Meta Platforms, Inc., or any of their subsidiaries, affiliates, or related entities.
4.2 "Instagram," "Meta," and any related logos, marks, or product names referenced on storyradar.io, within the Platform, or in any StoryRadar material are the property of Meta Platforms, Inc. and are used solely for identification and descriptive purposes under nominative fair use. All other trademarks, service marks, and product names referenced are the property of their respective owners.
4.3 Nothing on storyradar.io, in the Platform, or in any StoryRadar marketing material should be interpreted as an endorsement by Meta, Instagram, or any social media platform.
5.1 Third-Party Platform Terms. Use of the Services almost always involves the connection of one or more Third-Party Platform accounts. You are solely responsible for understanding, monitoring, and complying with the current terms of service, community guidelines, automation policies, and other rules applicable to those Third-Party Platforms. Third-Party Platform terms change frequently and without notice to StoryRadar.
5.2 Compliance Obligation. You are solely responsible for ensuring that your content, products, offers, targeting, messaging, data practices, posting cadence, automation activity, and the activity conducted through any account connected to the Platform comply with: (i) all Third-Party Platform terms, policies, and community guidelines; (ii) all applicable laws and regulations, including without limitation CAN-SPAM, the Telephone Consumer Protection Act (TCPA), GDPR, CCPA/CPRA, the FTC Endorsement Guides, FTC advertising rules, sweepstakes and contest laws, and applicable consumer protection statutes; and (iii) any rules specific to your industry, jurisdiction, or vertical. StoryRadar does not provide legal advice.
5.3 No Endorsement of Violations. StoryRadar does not encourage, instruct, condone, or warrant that any use of the Services will or does comply with any Third-Party Platform's terms. Many forms of automation, mass action, and engagement assistance — including some or all functionality offered by the Platform — may violate Third-Party Platform terms regardless of how they are deployed. By using the Services, you acknowledge this and accept full responsibility for the consequences of your use.
5.4 Your Approvals and Instructions. StoryRadar may rely on your approvals, configurations, targeting selections, and written or verbal instructions as authorization to proceed. Delays, errors, or platform actions resulting from your instructions are your responsibility.
5.5 Credentials, Backups, and Safeguards. You are responsible for safeguarding your credentials, backing up your content and data, and enabling appropriate security and fraud monitoring on your connected accounts.
6.1 Inherent Risk. All third-party software that interacts with social media accounts — including the Platform — carries inherent and unavoidable risk to the connected accounts. By using the Services, you knowingly and voluntarily acknowledge and accept these risks, including without limitation:
6.2 No Warranty Against Platform Actions. StoryRadar makes no representation, warranty, guarantee, or promise that the Services will not result in any of the foregoing, that connected accounts will remain in good standing, that any specific automation activity will or will not be flagged by a Third-Party Platform, or that any account that has been restricted or banned will be recoverable.
6.3 No Liability for Platform Actions. Without limiting Section 18, StoryRadar is not liable for any action taken by a Third-Party Platform against any account connected to the Platform, including account restriction, suspension, termination, content removal, throttling, holdbacks, or loss of access, or for any consequential effect on followers, revenue, leads, or business operations.
7.1 No Guarantee of Outcomes. StoryRadar makes no guarantee, promise, projection, or representation of any specific result, outcome, return, revenue, profit, growth metric, follower count, engagement rate, lead volume, sales close rate, or business success arising from use of the Services.
7.2 Variability of Results. Results from use of the Services vary widely and depend on many factors outside StoryRadar's control, including without limitation your niche, content quality, offer, audience, market conditions, sales ability, ad spend, posting frequency, account history, the strength of your existing brand, the activity of Third-Party Platforms, the actions of competitors, the actions of End Clients, and economic conditions.
7.3 Testimonials and Case Studies. Any testimonials, case studies, screenshots, revenue figures, lead-count figures, engagement metrics, growth metrics, or operator results displayed on storyradar.io, in StoryRadar marketing material, in AGX training, or anywhere else: (i) reflect the specific experience of the individual or entity referenced; (ii) are not typical and are not guaranteed; (iii) may have been edited, summarized, or paraphrased; (iv) reflect a single point in time and may not be current; and (v) are not a promise, projection, or assurance of similar results for any other Subscriber.
7.4 Past Performance. Past performance — whether of StoryRadar, AGX, any operator in the AGX network, any End Client, or any third party — is not indicative of and does not constitute a promise of future results.
7.5 Forward-Looking Statements. Any statement made by StoryRadar or its representatives regarding projected results, market opportunity, expected revenue, expected lead volume, future performance, or growth trajectory is inherently uncertain and forward-looking. Such statements are not factual representations and may not be relied upon as such.
7.6 Execution Is on You. StoryRadar provides infrastructure, software, methodology, coaching, and access. Whether you generate any specific business outcome from those inputs is a function of your own effort, skill, market conditions, and execution. Nothing in the Services constitutes or replaces your own work.
8.1 Baseline Prohibited Uses. Except as expressly authorized in a signed SOW or Exhibit A (High-Risk Tactics Authorization), you agree not to use the Services to:
8.2 Suspension. Violations of this Section may result in immediate suspension or termination of your account without refund.
9.1 Definition. "High-Risk Tactics" means aggressive, automated, semi-automated, or non-compliant strategies that may violate, or be restricted by, Third-Party Platform terms or community guidelines, or that may meaningfully increase the likelihood of account restrictions, suspensions, bans, shadow bans, throttling, deliverability loss, negative quality ratings, reputational harm, vendor bans, monetary penalties, chargebacks, or legal complaints. Examples include, without limitation:
9.2 The Platform's Functionality May Constitute High-Risk Tactics. You acknowledge that some or all of the core functionality offered by the Platform — including but not limited to mass story viewing, automated liking, AI-driven comments, and DM automation — may constitute High-Risk Tactics under the terms of Instagram, Meta, or other Third-Party Platforms. Use of any feature labeled or marketed as automation should be treated as use of a High-Risk Tactic for purposes of these Terms.
9.3 Client Authorization Required. StoryRadar does not deploy High-Risk Tactics on any account unless: (i) you expressly instruct and authorize StoryRadar to do so in writing or via verbal communication, including by purchasing a subscription, paying an invoice, accepting an SOW, signing the AGX enrollment agreement, or executing Exhibit A; and (ii) you have completed all platform ownership verifications, credentials, configurations, and safeguards reasonably requested by StoryRadar. Purchase of, or payment for, any Service that involves the Platform constitutes such instruction and authorization. StoryRadar may decline to deploy any tactic in its sole discretion.
9.4 Assumption of Risk (High-Risk Tactics). You knowingly and voluntarily assume all risks associated with High-Risk Tactics, including without limitation account restriction, account termination, content removal, data loss, reputational harm, reduced deliverability, vendor bans, monetary penalties or chargebacks imposed by Third-Party Platforms, lost profits and lost revenue, lost goodwill, lost leads, and investigations or disputes initiated by Third-Party Platforms or other third parties.
9.5 Release and Waiver (High-Risk Tactics). To the maximum extent permitted by law, you irrevocably release, waive, and discharge StoryRadar and its officers, directors, members, managers, employees, contractors, agents, affiliates, parent and subsidiary entities, and successors and assigns from any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to the use, deployment, or consequences of any High-Risk Tactic authorized by you under these Terms, including without limitation any account restriction or termination by any Third-Party Platform, lost profits, lost revenue, lost data, lost goodwill, or reputational harm.
9.6 Indemnification (High-Risk Tactics). You will defend, indemnify, and hold harmless StoryRadar and its affiliates, directors, officers, members, managers, employees, contractors, and agents from and against any third-party claim, demand, investigation, action, fine, penalty, or expense (including reasonable attorneys' fees) arising out of or relating to: (i) any High-Risk Tactic performed at your request or on accounts you connected to the Platform; (ii) your content, offers, products, or services; (iii) your violation of law or any Third-Party Platform's terms; (iv) any communication sent to End Clients, leads, or third parties in connection with use of the Platform; or (v) any other misuse of the Services.
9.7 No Refunds for High-Risk Tactics. Without limiting Section 11, fees attributable to High-Risk Tactics are non-refundable once authorized. StoryRadar is not liable for, and is not required to refund any portion of any fee on account of, any action taken by a Third-Party Platform, including restriction or termination of connected accounts, content removal, throttling, holdbacks, or loss of access.
10.1 Fee Categories. Fees for the Services may include, depending on the Service purchased:
10.2 Billing Cadence. Direct Platform Subscriptions are billed in advance on the subscription anniversary date. Agency Per-Account Fees are invoiced on the 5th of each month for End Client accounts onboarded between the 6th of the previous calendar month and the 5th of the current calendar month. AGX Setup Fees are due in full within seven (7) days of contract signing, or per the installment schedule set forth in the AGX enrollment agreement.
10.3 Authorized Payment Methods. You authorize StoryRadar to charge fees, including recurring fees and pass-through costs, to the payment method you provide. You are responsible for ensuring that your payment method remains valid.
10.4 Late Payments. Overdue amounts accrue interest at the lesser of one and a half percent (1.5%) per month or the maximum rate permitted by law. StoryRadar may suspend or terminate Services for non-payment without further notice.
10.5 No Chargebacks. You agree not to initiate chargebacks or payment reversals for Services that have been rendered, capacity that has been reserved, or AGX deliverables that have been initiated. Disputed amounts must be raised in writing to legal@storyradar.io within ten (10) days of invoice. Initiating a chargeback in violation of this Section is a material breach of these Terms and authorizes StoryRadar to recover the disputed amount plus reasonable attorneys' fees and costs.
10.6 Taxes. Fees are exclusive of taxes. You are responsible for all applicable sales, use, value-added, withholding, and similar taxes, duties, and government charges, excluding taxes based on StoryRadar's net income.
10.7 Price Changes. StoryRadar may modify fees prospectively upon thirty (30) days' notice. Continued use of the Services after the effective date of a price change constitutes acceptance.
11.1 7-Day Refund Window. You may cancel any Service and receive a full refund of the fees paid for that Service if you submit a written cancellation request to jacks@storyradar.io within seven (7) calendar days of the earliest of: (i) the original date of purchase; (ii) the signing of an SOW or AGX enrollment agreement; or (iii) first payment — provided that:
11.2 No Refunds After the Window. After expiration of the 7-day window — or, where applicable, after automation activity has been initiated, the AGX kickoff call has taken place, or custom delivery has begun — all fees are non-refundable. This applies to setup fees, monthly recurring fees, AGX installments, cold email management fees, pass-through costs, and any other fee.
11.3 Rationale. The AGX setup fee in particular reflects substantial work undertaken by StoryRadar starting on day one of engagement, including VSL scripting, funnel buildout, cold email domain provisioning, ICP research, and one-on-one onboarding. Because this work cannot be unwound, the AGX setup fee is fully earned upon completion of the kickoff call.
11.4 Delivery Guarantee in Lieu of Refunds. While StoryRadar does not issue refunds after the 7-day window, StoryRadar will use commercially reasonable efforts to deliver every deliverable explicitly set forth in your SOW or AGX enrollment agreement. If StoryRadar fails to deliver a specific item, StoryRadar will work with you in good faith to remedy the deficiency by delivering the item, providing a substitute deliverable, or providing additional support.
11.5 No Refunds for High-Risk Tactics or Platform Actions. Notwithstanding anything to the contrary, no portion of any fee is refundable on account of any action taken by a Third-Party Platform against any connected account, including without limitation account restriction, suspension, termination, content removal, throttling, holdbacks, or loss of access.
11.6 No Refunds for Subscriber Decision Not to Use. No portion of any fee is refundable on account of your decision not to use, or to discontinue use of, any feature of the Services, your failure to attend any required call or meeting, or your failure to follow StoryRadar's coaching or instructions.
11.7 No Pro-Rata Refunds. Cancellation of a recurring subscription does not entitle you to a pro-rata refund for the remainder of the billing period. The subscription continues through the end of the current billing period and terminates at the end of that period.
12.1 White-Label Use. Where StoryRadar is deployed under an Agency's white-label arrangement, End Clients connect their accounts through Agency-branded login links. StoryRadar's brand is not disclosed to End Clients by default. The Agency is responsible for all communication with End Clients, including onboarding, support handoffs, billing, and dispute resolution.
12.2 Agency Is Solely Responsible for End-Client Representations. The Agency, and not StoryRadar, is solely responsible for: (i) all representations, warranties, promises, claims, and projections made to End Clients; (ii) all marketing material, sales scripts, and offer descriptions used to acquire End Clients; (iii) all contracts, terms of service, refund policies, and privacy policies with End Clients; and (iv) all End-Client-facing branding, copy, and creative. StoryRadar's templates, if used, are templates only, and the Agency is responsible for ensuring all Agency-facing legal and commercial terms are appropriate for the Agency's jurisdiction and business model.
12.3 End-Client Relationships Are the Agency's. End-Client relationships belong to the Agency. StoryRadar acts as backend fulfillment infrastructure. StoryRadar does not solicit, contact, or market to End Clients outside of platform-required support communications.
12.4 Migration on Exit. If the Agency terminates its relationship with StoryRadar, active End Client accounts on the Platform will be migrated off StoryRadar infrastructure within thirty (30) days of the Agency's written exit notice. The Agency is responsible for transitioning End Clients to alternative tooling. StoryRadar will not contact End Clients during or after the migration window other than to the extent necessary for technical handoff.
12.5 Indemnification by Agency. The Agency will defend, indemnify, and hold harmless StoryRadar and its affiliates from and against any claim, demand, action, investigation, fine, penalty, or expense arising out of or relating to: (i) any representation or omission made by the Agency to any End Client; (ii) any contract, terms of service, refund policy, or privacy policy between the Agency and any End Client; (iii) any connected account used by an End Client; or (iv) any action taken by a Third-Party Platform against any End Client account.
12.6 No Endorsement of Agency. StoryRadar's provision of white-label infrastructure does not constitute an endorsement of the Agency, the Agency's offer, the Agency's pricing, or the Agency's marketing.
13.1 Twelve-Month Minimum Term. AGX is a minimum twelve (12) month commitment commencing on the date of contract signing. After the initial twelve-month term, the relationship continues on a month-to-month basis until terminated by either party with at least thirty (30) days' prior written notice.
13.2 AGX Setup Fee. The AGX setup fee is payable in full or via the six (6) month installment plan offered at enrollment. The setup fee is one-time and non-refundable except as expressly provided in Section 11.
13.3 Per-Account Fees. Following completion of the no-fee launch window described in your AGX enrollment agreement, the Agency will be invoiced monthly for End Client accounts at the rates set forth in Section 10.1(b).
13.4 Certification. AGX operators are required to complete a certification examination on or around day ninety (90) of the program. A passing grade of ninety percent (90%) or higher is required for independent client management and unlocks the certified operator discount described in your AGX enrollment agreement. Failed exams may be retaken once at no additional cost within thirty (30) days; additional retakes are subject to a retake fee. Independent account management is paused until the operator certifies.
13.5 Required Meetings. Meetings designated as "All Operators" — including major platform updates, compliance changes, and program-wide announcements — are mandatory. Consistent absence from required meetings may trigger a one-on-one check-in and, in the case of unresolved non-engagement, a temporary pause on active campaigns until the operator re-engages.
13.6 Non-Circumvent. During the term of the AGX agreement and for twelve (12) months following its termination, the Agency and its officers, directors, employees, and contractors will not: (i) solicit any other AGX operator for any competing program or service; (ii) solicit any StoryRadar employee, contractor, or vendor; or (iii) attempt to contract directly with any StoryRadar vendor relationship introduced through AGX. This Section does not prohibit ordinary, non-targeted general advertising.
13.7 StoryRadar's Retained Property. Notwithstanding anything to the contrary, the following remain the exclusive property of StoryRadar upon any termination of an AGX engagement: (i) VSL scripts, funnels, and templates provided to the Agency; (ii) cold email domains provisioned under StoryRadar's umbrella; (iii) email infrastructure configurations, lead lists, and sending reputation; (iv) the Platform and all underlying systems; and (v) all methodology, training material, SOPs, and know-how disclosed through AGX. The Agency does not retain a license to use these materials post-termination other than for End Client relationships actively managed at the time of exit and only for the migration window described in Section 12.4.
13.8 Coaching Is Not a Guarantee. Coaching, training, sales call review, and mentorship provided through AGX represent guidance and best practices. They are not guarantees of any specific outcome and do not establish StoryRadar as the Agency's agent, employee, partner, or fiduciary.
14.1 Definition. "Confidential Information" means non-public information disclosed by one party to the other in connection with the Services that is designated as confidential or that a reasonable person would understand to be confidential under the circumstances. AGX training material, StoryRadar SOPs, VSL scripts, cold email infrastructure configurations, ICP research, pricing methodology, and AGX methodology training are Confidential Information of StoryRadar.
14.2 Obligation. Each party will (i) protect the other's Confidential Information using at least reasonable care, (ii) use it only as necessary to perform under these Terms, and (iii) not disclose it to any third party without the disclosing party's prior written consent. Disclosure to employees, contractors, and advisors under written confidentiality obligations is permitted.
14.3 Exclusions. Confidential Information does not include information that is (i) publicly known through no breach of these Terms, (ii) independently developed without reference to the other party's Confidential Information, (iii) rightfully received from a third party without a duty of confidentiality, or (iv) required to be disclosed by law, provided that the receiving party gives the disclosing party prompt notice and cooperates with any effort to seek protective treatment.
15.1 StoryRadar IP. StoryRadar retains all right, title, and interest in and to the Platform, the AGX Program, the StoryRadar brand, all software code, all algorithms, all data models, all templates (including VSL scripts, funnel templates, cold email templates, ICP frameworks, and training material), all methodology, and all know-how (collectively, "StoryRadar IP"). Nothing in these Terms transfers ownership of any StoryRadar IP to you.
15.2 License to Subscribers. Subject to your full payment and continued compliance with these Terms, StoryRadar grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the term to access and use the Services for the purposes contemplated by your SOW or AGX enrollment agreement.
15.3 No Reverse Engineering. You will not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, internal logic, or training data of the Platform, except to the extent expressly permitted by applicable law notwithstanding this prohibition.
15.4 Feedback. You hereby grant StoryRadar a worldwide, perpetual, irrevocable, royalty-free license to use any feedback, suggestions, or ideas you provide for any purpose without obligation to you.
15.5 Subscriber Content. You retain ownership of any content, branding, copy, creative, and assets that you provide to StoryRadar. You grant StoryRadar a non-exclusive, royalty-free license to use such content as necessary to provide the Services.
15.6 Portfolio Use. Unless you opt out in writing, StoryRadar may reference your business name and logo and use non-confidential information about the engagement for portfolio, marketing, and case-study purposes.
16.1 Privacy Policy. StoryRadar's collection and use of personal information is governed by our Privacy Policy, available at storyradar.io/privacy, which is incorporated by reference.
16.2 End-Client Data. Where StoryRadar processes personal data of End Clients or End Clients' followers on your behalf, StoryRadar acts as a service provider/processor under applicable law. You are the controller/business and are responsible for establishing the lawful basis for processing, providing required notices, obtaining required consents, and responding to data subject requests.
16.3 Data Processing Addendum. Where required by applicable law, the parties will enter into a separate data processing addendum.
16.4 AI and Automation. The Services use third-party AI models, APIs, and automation platforms, including for generating comments, drafting message replies, and other content. AI outputs are probabilistic, may contain errors or hallucinations, and may produce content that is inaccurate, off-brand, or inappropriate. You are responsible for reviewing and approving AI-generated content before it is published or sent. StoryRadar disclaims all liability for AI output sent or published through any account connected to the Platform.
17.1 Your Warranties. You represent and warrant that (i) you own or have all rights, licenses, and consents necessary to provide all content, data, and account access used in connection with the Services; (ii) your instructions and configurations are lawful; (iii) your use of the Services complies with these Terms; and (iv) any End Client whose accounts you connect to the Platform has consented in writing to such connection and to the activity you have authorized.
17.2 DISCLAIMER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, THE PLATFORM, AGX, ALL DELIVERABLES, ALL COACHING, AND ALL ADVICE OR RECOMMENDATIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE." STORYRADAR DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, UNINTERRUPTED AVAILABILITY, ERROR-FREE OPERATION, OR COMPLIANCE WITH ANY THIRD-PARTY PLATFORM. NO GUARANTEE OF RESULTS, GROWTH, REVENUE, FOLLOWERS, LEADS, OR ANY OTHER OUTCOME IS MADE OR IMPLIED.
18.1 NO CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL STORYRADAR BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES; LOST PROFITS, LOST REVENUE, LOST GOODWILL, LOST DATA, LOST LEADS, OR LOST FOLLOWERS; BUSINESS INTERRUPTION; OR COST OF SUBSTITUTE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF STORYRADAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
18.2 TOTAL LIABILITY CAP. TO THE FULLEST EXTENT PERMITTED BY LAW, STORYRADAR'S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES, THESE TERMS, ANY SOW, ANY AGX ENROLLMENT AGREEMENT, OR ANY ACTIVITY CONDUCTED THROUGH THE PLATFORM (INCLUDING HIGH-RISK TACTICS) IS EXPRESSLY AND COMPLETELY DISCLAIMED. WHERE A COMPLETE DISCLAIMER IS NOT ENFORCEABLE UNDER APPLICABLE LAW, STORYRADAR'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE FEES ACTUALLY PAID BY YOU TO STORYRADAR FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
18.3 NO LIABILITY FOR THIRD-PARTY PLATFORM ACTIONS. WITHOUT LIMITING THE FOREGOING, STORYRADAR IS NOT LIABLE FOR ANY ACTION TAKEN BY A THIRD-PARTY PLATFORM, INCLUDING ACCOUNT RESTRICTION, SUSPENSION, TERMINATION, CONTENT REMOVAL, THROTTLING, HOLDBACKS, OR LOSS OF ACCESS, OR FOR ANY CONSEQUENTIAL EFFECT ON FOLLOWERS, REVENUE, LEADS, OR BUSINESS OPERATIONS.
18.4 Allocation of Risk. The limitations in this Section are a material part of the bargain between the parties and reflect the allocation of risk under these Terms. The fees charged by StoryRadar would be substantially higher absent these limitations.
18.5 Non-Waivable Rights. Nothing in these Terms limits liability to the extent prohibited by law, including for fraud, willful misconduct, or gross negligence. Some jurisdictions do not allow certain exclusions or limitations; in such jurisdictions, the limitations apply to the maximum extent permitted by law.
Except to the extent arising from StoryRadar's fraud, willful misconduct, or gross negligence, you will defend, indemnify, and hold harmless StoryRadar and its affiliates, members, managers, directors, officers, employees, contractors, and agents from and against any third-party claim, demand, action, investigation, loss, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: (i) your content, products, services, offers, or data; (ii) your breach of these Terms or any SOW; (iii) your violation of any law or any Third-Party Platform's terms; (iv) your instructions, including targeting, budgets, creative, scripts, and tactics; (v) any communication sent through accounts connected to the Platform; (vi) any End Client account; or (vii) any High-Risk Tactic authorized by you.
20.1 Term. These Terms apply from your first use of any Service and continue until terminated as provided herein.
20.2 Suspension. StoryRadar may suspend the Services immediately, without liability and without refund, for: (i) suspected violations of these Terms, any SOW, or any law; (ii) suspected fraud or security risk; (iii) non-payment; (iv) the request of any Third-Party Platform or governmental authority; or (v) abuse, harassment, or threatening conduct directed at StoryRadar personnel.
20.3 Termination for Convenience. Subject to the AGX twelve-month minimum and any longer commitment in a signed SOW, either party may terminate for convenience by providing at least thirty (30) days' prior written notice.
20.4 Termination for Breach. Either party may terminate any SOW or these Terms for material breach not cured within ten (10) days after written notice describing the breach in reasonable detail.
20.5 Effect of Termination. Upon termination: (i) all unpaid amounts become immediately due; (ii) your right to access and use the Services ceases; (iii) StoryRadar may delete your account and associated data after thirty (30) days unless retention is required by law; and (iv) the following Sections survive: 4, 5, 6, 7, 9, 10.4 through 10.6, 11, 12.5, 13.6, 13.7, 14 through 19, and 21 through 27.
21.1 Informal Resolution. Before filing any claim, the parties will attempt in good faith to resolve any dispute within thirty (30) days after written notice describing the dispute in reasonable detail.
21.2 BINDING ARBITRATION. ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR THE RELATIONSHIP BETWEEN THE PARTIES THAT CANNOT BE RESOLVED INFORMALLY WILL BE SETTLED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS COMMERCIAL ARBITRATION RULES. THE SEAT OF ARBITRATION WILL BE MARICOPA COUNTY, ARIZONA. THE LANGUAGE WILL BE ENGLISH. JUDGMENT ON THE AWARD MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION.
21.3 CLASS ACTION WAIVER; JURY WAIVER. YOU AND STORYRADAR EACH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS. YOU AND STORYRADAR EACH ALSO WAIVE ANY RIGHT TO A JURY TRIAL.
21.4 Exceptions. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in a court of competent jurisdiction in Maricopa County, Arizona to protect its intellectual property rights, confidential information, or to enforce the non-circumvent obligations in Section 13.6, pending the outcome of arbitration.
21.5 Costs. Each party bears its own attorneys' fees and costs in arbitration unless the arbitrator awards otherwise.
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Subject to Section 21, the state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction and venue over any claim not subject to arbitration, and each party consents to that jurisdiction and venue.
StoryRadar is not liable for any delay or failure to perform any obligation under these Terms to the extent caused by events beyond StoryRadar's reasonable control, including without limitation: acts of God; war, terrorism, civil unrest, or government action; labor disputes; pandemic or public health emergency; cyber incidents, denial-of-service attacks, or security breaches affecting third parties; Third-Party Platform outages, policy changes, or enforcement actions; vendor failures; telecommunications, internet, or power failures; or any other event commonly considered force majeure.
Notices must be in writing and are effective upon delivery by email with confirmation of transmission to legal@storyradar.io (to StoryRadar) or to the email address on your account (to you), or upon receipt if sent by nationally recognized overnight courier or certified mail, return receipt requested, to the parties' respective addresses of record.
StoryRadar may update these Terms from time to time. Updates are effective when posted to storyradar.io or otherwise communicated to you. Your continued access to or use of the Services after the effective date of an updated version constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.
26.1 Independent Contractors. The parties are independent contractors. Nothing in these Terms creates any agency, partnership, joint venture, employment, or fiduciary relationship.
26.2 Entire Agreement. These Terms, together with any SOW, the AGX enrollment agreement (if applicable), the Privacy Policy, and any addenda referenced herein, constitute the entire agreement between the parties and supersede all prior or contemporaneous understandings.
26.3 Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary to be enforceable, and the remaining provisions will remain in full force.
26.4 No Waiver. No waiver of any provision is effective unless in writing and signed by the waiving party. No failure or delay in exercising any right operates as a waiver.
26.5 Assignment. You may not assign these Terms without StoryRadar's prior written consent. StoryRadar may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of all or substantially all of its assets.
26.6 No Third-Party Beneficiaries. These Terms are for the benefit of the parties and do not confer any rights on any third party.
26.7 Headings. Section headings are for convenience only and do not affect interpretation.
26.8 Construction. Use of "including" and similar words is illustrative and non-exhaustive.
By creating a StoryRadar account, paying any StoryRadar invoice, signing an SOW or AGX enrollment agreement, or otherwise using any Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms, including the binding arbitration agreement, class action waiver, jury trial waiver, results-guarantee waiver, account-risk acknowledgment, High-Risk Tactics addendum, indemnification provisions, and limitation of liability set forth herein.
By creating a StoryRadar account, paying any StoryRadar invoice, signing any StoryRadar SOW or AGX enrollment agreement, or otherwise authorizing StoryRadar to deploy the Platform against any connected account, you ("Client") expressly instruct and authorize StoryRadar to deploy one or more High-Risk Tactics, as defined in Section 9 of these Terms, including without limitation mass story viewing, automated liking, AI-generated commenting, direct message automation, cold email at scale, and related activities that may violate Third-Party Platform terms and may cause account restriction, suspension, or termination. Client acknowledges and agrees to the Assumption of Risk, Release and Waiver, and Indemnification provisions set forth in Sections 9.4, 9.5, and 9.6 of these Terms, and Client expressly acknowledges that there are no refunds for authorized High-Risk Tactics other than as expressly permitted under Section 11.
Important Legal Notice (Non-Advice Disclaimer): These Terms are a comprehensive template designed for a SaaS Instagram automation platform with white-label, agency, and accelerator components. They do not constitute legal advice. Laws — including consumer protection laws, refund laws, privacy laws, and arbitration enforceability — vary by jurisdiction and circumstance. StoryRadar LLC strongly recommends that a licensed Arizona attorney with experience in SaaS, social media compliance, consumer protection, and online dispute resolution review and tailor these Terms before publication.